Salesforce & AI Consulting · Houston, TX

Deep roots.
Forward focus.

BCG brings 15+ years of Salesforce delivery experience and deep AI expertise to businesses that need senior consulting — on implementations, strategy, or both.

15+ Years of Salesforce experience
Project & Contract Flexible engagement models
Senior-led Every engagement, start to finish

About BCG

A focused practice built for serious work

Benton Consulting Group is a Houston-based consultancy specializing in Salesforce and AI. We work with businesses that need experienced, senior-led consulting — whether that's a complex implementation, an AI strategy, or an embedded resource to extend an existing team.

Our Salesforce practice covers 15+ years of hands-on delivery experience across the platform. Our AI practice helps organizations assess where AI creates real value, then builds and deploys the tools to capture it.

We work on both a project and contract basis, and take on a focused number of engagements at a time — so the clients we work with get our full attention.

"Salesforce and AI consulting.
Senior-led. Accountable. Delivered."

Benton Consulting Group LLC · Houston, TX

Salesforce Certified · Multiple disciplines

What sets BCG engagements apart

Senior-led from day one

Every BCG engagement is led by a senior practitioner with 15+ years of Salesforce delivery experience. That continuity — from discovery through go-live — reduces rework and builds institutional knowledge on your team.

Two practices, one team

BCG offers both Salesforce and AI consulting — independently or together. For organizations navigating both, having a single team that understands the full picture avoids the gaps that come with siloed expertise.

Flexible engagement models

BCG works on both a project and contract basis. Whether you need a scoped implementation, an embedded consultant to extend your team, or ongoing advisory support, we structure engagements around what the work actually requires.

Let's talk

Ready to move a project forward?

Whether you have a defined scope or a problem you're still framing, get in touch and we'll have a direct conversation about whether BCG is the right fit.

Services

What BCG does

We offer Salesforce consulting, AI strategy and implementation, and contract engagements — each as a standalone practice, or in combination depending on what the work requires.

Salesforce Implementation & Configuration

Sales · Service · Field Service

End-to-end Salesforce implementations for organizations standing up a new instance or replacing a poorly configured one. BCG leads discovery, architects the solution, handles configuration, and manages deployment — with senior-level continuity across every phase of the engagement.

BCG has broad depth across the Salesforce platform. Whether an engagement involves complex account hierarchies, process automation, or multi-cloud configuration, we bring the experience to architect and deliver it correctly.

  • Requirements discovery and solution design
  • Object model and data architecture
  • Automation (Flow, approval processes)
  • Field Service Lightning setup and scheduling
  • Custom reporting and dashboards
  • User training and change management support

Platform Assessment & Remediation

Audit · Optimization

Most Salesforce orgs accumulate technical debt quietly — through successive admins, undocumented customizations, and implementations that were finished but never quite right. A BCG assessment produces a clear picture of what's working, what's not, and what to do about it.

Engagements range from a focused audit of a specific cloud or process area to a full org health review. Deliverables are practical: a prioritized remediation roadmap, not a slide deck with findings you can't act on.

  • Org health and technical debt review
  • Data quality and model assessment
  • Automation and Flow audit
  • Security and permission set review
  • Prioritized remediation roadmap
  • Documentation of undocumented customizations

Ongoing Advisory & Admin Support

Retained · Fractional

Not every organization needs dedicated Salesforce headcount — but most need reliable senior capacity when something breaks, a new process needs to be built, or a business change needs to be reflected in the platform. BCG offers retained advisory arrangements for clients who want consistent, experienced support without standing up a full internal team.

Arrangements are structured around a monthly floor of hours with a defined scope — strategic guidance, hands-on configuration, release management, or some combination of all three.

  • Fractional admin and architect support
  • Release and change management
  • New feature rollout and enablement
  • Salesforce roadmap planning
  • Team mentorship and skills development
  • Executive reporting and platform strategy

AI Strategy & Readiness

Assessment · Roadmap

Before a business can benefit from AI, it needs an honest picture of where AI actually creates value — and where it doesn't. BCG's AI strategy engagements start with an assessment of your current processes, data, and organizational readiness, and produce a concrete roadmap rather than a slide deck of possibilities.

This is practical, ground-level work: identifying the highest-value use cases, evaluating build vs. buy decisions, and scoping what implementation would actually take. The output is something you can act on.

  • AI opportunity and use case assessment
  • Data and process readiness evaluation
  • Build vs. buy analysis
  • Prioritized AI roadmap development
  • Vendor and tooling evaluation
  • Executive briefings and stakeholder alignment

AI Application Development & Implementation

Build · Deploy · Integrate

BCG designs and builds AI-powered applications and workflows — from agentic tools that automate complex processes to AI integrations embedded into existing business systems. Engagements range from a focused proof-of-concept to a full production deployment.

The work spans the full implementation lifecycle: scoping, architecture, development, integration, and rollout. We work closely with operations and IT stakeholders to make sure what gets built actually fits how the business runs.

  • Custom AI application development
  • Agentic workflow design and deployment
  • AI integration into existing systems
  • LLM selection, configuration, and fine-tuning
  • Proof-of-concept through production builds
  • User adoption and change management

Contract & Staff Augmentation

Contract · Embedded

BCG is available for contract engagements — working as an embedded consultant within your team or alongside a larger implementation partner. This model suits organizations that need senior Salesforce or AI expertise for a defined period, or delivery teams that need to extend their bench on a specific engagement.

Contract arrangements are available through direct client agreements or via subcontracting relationships with consulting and staffing firms. BCG brings the same senior-led approach regardless of engagement structure.

  • Direct client contract engagements
  • Subcontracting with consulting partners
  • Embedded team augmentation
  • Short and long-term arrangements
  • Salesforce and AI skill coverage
  • Remote and hybrid availability

Work with BCG

Not sure which service fits?

Most engagements start with a conversation about what you're trying to accomplish. Get in touch and we'll figure out together whether BCG is the right fit.

Contact

Let's talk about your project.

Send a note using the form or reach out directly. We aim to respond within one business day.

Email
info@benton.group
Based in
Houston, Texas
Availability
Currently accepting new clients
Benton Consulting Group LLC · Houston, TX

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